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Select Physical Therapy

Medical Front Office - Patient Service Specialist

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$42,237 / year median in Florida

+8% projected growth

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Job Description

Overview Position:
Patient Service Specialist Location:
Key West, FL Type of Employment:
PRN/Per diem
Schedule:
Monday-Friday;
Varies Compensation:
$20-$22/hour (pending experience) When patients enter our outpatient physical therapy center in Key West, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room. We offer benefits which support the financial, work/life and emotional well-being of you and your family members. PRN / Part-time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year. Check out the video below for additional insight into the work of our Patient Service Specialists! Responsibilities Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out Schedule patient appointments in person and via phone Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Qualifications Minimum Qualifications:
High School Diploma or GED 1
Year of Front Desk Experience Insurance Verification Experience Preferred Qualifications:
Bilingual Additional Data Go Anywhere with Us! 1900 centers in 39 states offering internal movement. Equal Opportunity Employer/including Disabled/Veterans.