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HF
HCA Florida Osceola Hospital
Telecom Operator
Career Insights for Registrar / Patient Service Representative
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Based on Florida data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$42,237 / year median in Florida
+8% projected growth
Job Description
Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Telecom Operator with HCA Florida Osceola Hospital you can be a part of an organization that is devoted to giving back! Job Summary and Qualifications Job Summary We are seeking a Telecom Operator to provide exceptional customer service for the hospital while performing switchboard activities. You will greet callers with hospitality and professionalism, route incoming calls and operate the public address system What qualifications you will need: High School Graduate / GED required 1 year of experience required Benefits HCA Florida Osceola Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including free counseling and referral services Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts