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Orlando Health

Financial Counselor I - ORMC ONC PATIENT ACCESS

Pay: Not specified

Posted: 3 days ago

Location: Orlando, FL (Onsite)

Last Updated: 1 day ago

Hours: Full-Time

Expires: 10/3/2026

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$42,237 / year median in Florida

+8% projected growth

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Job Description

Position Summary Financial Counselor I Facility:

ORMC Location:

Orlando, Florida Type:

Variable Full Time About Us:

Orlando Health Orlando Regional Medical Center (ORMC) has proudly served the Central Florida community for over 100 years. As the flagship hospital of the Orlando Health system and one of the region's largest tertiary facilities, ORMC is dedicated to providing advanced surgical, medical, rehabilitative, and emergency care. We are Central Florida's only Level One Trauma Center, recognized by U.S. News & World Report as a "Best Hospital" and high performing in multiple adult procedures and conditions. Our commitment to excellence is further reflected in the 13 hospital units holding Beacon Awards for Excellence from the American Association of Critical-Care Nurses.

Position Summary:

The Financial Counselor I plays a crucial role in assisting patients and their families by providing clear explanations of payment processes and ensuring a comfortable experience throughout the financial aspects of their care.

Qualifications:

Education/Training:

High School diploma or equivalent; completion of Patient Financial Services Orientation program and annual educational requirements.

Licensure/Certification:

None required.

Experience:

Minimum of 2 years in a financial, business office, or customer service environment. Proficiency in Microsoft Office (Word, Excel, PowerPoint) and typing skills. At least 1 year of PC/Windows experience. Top Reasons to Work at

Orlando Health:

Recognized Excellence:

Named one of America's Best-In-State Employers by Forbes.

Comprehensive Benefits:

Access to free career-growing educational programs and well-being services to support you and your family.

Immediate Benefits:

Enjoy benefits from day one, with flexible options to help balance your personal and professional life. Join Our Team! If you are passionate about helping others and have the skills to provide exceptional financial counseling, we want to hear from you! Apply today to be a part of our dedicated team at Orlando Health ORMC.

Qualifications:

UNAVAILABLE