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Referral Specialist
Job
Florida Medical Clinic
Saint Petersburg, FL (In Person)
Full-Time
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Job Description
Position Summary Position Summary The initial contact of each new patient. Responsibilities Essential Functions
- Completes registration and obtains insurance authorization for new patients, diagnostic testing and for hospital admissions.
- Ensures financial information and insurance has been verified.
- Updates patient insurance information in billing systems as needed
- Initiates the referral and authorization process for all services and visits.
- Works closely with nursing and medical staff to facilitate optimal patient care.
- Communicates with the scheduling department to verify each patient's insurance requirements have been satisfied for upcoming appointments.
- Coordinates with other departments as needed to facilitate patient's visit.
- Provides patient with referral information for other physicians and facilities.
- Communicates effectively with all internal and external customers - PCP, Patient, clinical departments, etc. in order to obtain the required authorization needed for each service.
- Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
- Maintains compliance with all Orlando Health policies and procedures. Other Related Functions
- Assumes responsibility for professional development and education.