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Searcy, Denney, Scarola, Barnhart & Shipley, P.A.

INTAKE COORDINATOR

Entry-Level JobVerifiedNo experience needed

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$42,237 / year median in Florida

+8% projected growth

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Job Description

INTAKE COORDINATOR
Searcy, Denney, Scarola, Barnhart & Shipley, P.A. - 4.1 West Palm Beach, FL Job Details 1 day ago Qualifications Spanish Microsoft Excel Word embeddings English Research High school diploma or GED Productivity software
Full Job Description Description:
Competitive salary! Excellent benefits! Searcy Denney Scarola Barnhart & Shipley, P.A. (www.

SearcyLaw.com) is a nationally recognized trial law firm committed to protecting and defending the rights of people injured through negligence, improper conduct, deceit or abuse of power. The firm has represented clients in courtrooms throughout Florida and across the nation, for over 40 years. The West Palm Beach office is seeking a service-oriented Intake Coordinator who is empathetic and detail-oriented, possesses excellent listening skills, and is proficient in both English and Spanish. As the first very point of contact for our potential clients, you are responsible for the first impression of our Firm. Handle all incoming phone calls from potential clients, referral sources and other teams in the firm involving new potential cases. Contact all potential incoming clients via the firm's website, email and US mail. Meet with all potential client walk-ins. Follow up with potential clients to schedule appointments/consultations. Prepare the potential client's intake paperwork and input the information in our case management system. Ensure that every potential client and referral sources is accurately documented in our case management system in a timely fashion. Accurately transcribe intake memos. Accurately open new cases in a timely fashion. Ensure the Intake Coordinators, Paralegals and Attorneys have established contact with the potential client. Proofread documents and prepare correspondence. Conduct internet research, as needed. Other duties as assigned.
Requirements:
Education, Qualifications, and Certifications High school diploma or GED required. Experience One or more years of experience in legal, medical or insurance claims field preferred. Experience using Microsoft Office Suite (Word, Excel, etc.) required. FileVine experience preferred. Bi-lingual in English and Spanish required.