Patient Care Coordinator 3.2 3.2 out of 5 stars Albany, GA $14
- $15 an hour
- Full-time Beltone 181 reviews $14
- $15 an hour
- Full-time Patient Care Coordinator Hourly Rate is $14/hour during probationary period, then $15/hour Four days/week: M-Th, 28 hours (9:00-4:00) Work days will rotate between Albany, Cordele, and Americus Are you detail-oriented and seeking to make a positive impact in a professional office environment?
At Beltone, we believe that to provide our patients with premium service, we must value our employees and create a rewarding workplace. As a Patient Care Coordinator, you will be the face of our practice, dedicated to creating an extraordinary patient experience.
Highlights Administrative Support:
Perform general office duties and assist the Hearing Care Practitioner (HCP) with the patient process.
Scheduling Mastery:
Utilize the scheduling system efficiently to maximize testing opportunities in the office.
Patient Outreach:
Actively contact current, past, and potential patients through identified sources and track/report appointment results.
Marketing & Community Engagement:
Collaborate with the HCP to develop local marketing and sales activities, aiming to build community relationships and generate referrals.
Professional Communication:
Answer incoming phone calls and messages professionally, ensuring timely follow-up with patients.
HIPAA Compliance:
Process and document clinic forms accurately to ensure compliance with HIPAA and state laws (e.g., patient records, financial forms, and insurance contracts).
Financial Management:
Reconcile cash balance and manage accounts receivable and payable, including making bank deposits.
Welcoming Environment:
Maintain a clean and inviting office and work environment.
Qualifications Education:
High School diploma or equivalent is required.
Experience:
2 years of office experience is preferred.
Customer Service:
2 years of customer service experience is preferred.
Technical Skills:
Proficiency in MS Office is required. Benefits Retirement Plan Hearing Aid Benefit
