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Patient Reception Specialist

Job

Village Medical

Cumming, GA (In Person)

Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/12/2026

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Job Description

Patient Reception Specialist Village Medical - 2.5 Cumming, GA Job Details Full-time 6 hours ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Qualifications High school diploma or GED Full Job Description About Our Company We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians. When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
Please Note:
We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.
Job Description How You Will Get Things Done:
Obtain copies of insurance cards, driver's licenses, authorizations, referrals, and other required appointment documentation and appropriately save them in practice EMR Perform demographic and insurance validation, and inform patients of privacy policies and procedures Keep the reception and patient waiting areas clean and organized Other duties as assigned
How You Will Build Trust:
Greet all patients and visitors in a professional and welcoming manner Effectively communicate unexpected schedule delays to patients and assist with patient comfort should delays arise
How You Will Innovate:
Collect patient co-payments, reconciliation charges, and outstanding balances upon Check-In as well as submitting batches daily Schedule patient appointments/follow-up appointments per established policies and procedures Experience to
Drive Change:
Adept in medical terminology and insurance practices Proficient in the use of computer programs and applications including Outlook applications and practice EMR systems Competent in basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately Knowledgeable of CPT and ICD-10 coding Current BLS certification for healthcare providers preferred High School Diploma/Equivalency required Experience in primary care, family practice, internal medicine, urgent care, or ER preferred About Our Commitment Total Rewards at VillageMD Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan. Equal Opportunity Employer Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. Safety Disclaimer Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.