Description Assist patients in a high-volume area while providing excellent customer service, to ensure the patient and their family have excellent experience. Primarily responsible for gathering accurate information on the patient encounter for the purpose of registration in a timely and efficient manner. Ensuring all documents are completed prior to the patient transferring to the appropriate departments. Register all patients in accordance with DNV, HIPAA, federal and state regulatory agencies, organizational and departmental policies and procedures. Acknowledge all patients promptly and professionally when they arrive at the admissions desk. Displays consistent ability to prioritize and complete registrations in an accurate and timely manner. Uses patient identifiers to verify and pull up patients in

EHR:

date of birth and patient name, as well as last four digits of Social Security number. Obtains and inputs complete and accurate patient demographic information which includes verification of existing information regarding personal and employer information. Enters all required information related to an accident when appropriate. Obtains and enters correct insurance information when applicable in accordance with established policies and procedures. Verify patient identity by confirming patient's name and date of birth, initial armband, prior to placing arm band on each patient. Gathers information needed from Medicare patients to complete MSPQ correctly. Qualifications High School Diploma or GED required. 1-2 years related experience and/or training; preferred. Or equivalent combination of education and experience. Basic typing skills, proper phone etiquette, and computer software. Ability to read and comprehend simple instructions. Ability to write reports and business correspondence. Ability to effectively present information in one-on-one and small group situations. Ability to solve practical problems. Ability to interpret a variety of instructions furnished in written, oral diagram or schedule form. Ability to add and subtract two-digit numbers and multiply and divide by 10's and 100's. Ability to perform these operations using units of American money. Completion of a medical terminology course and familiarity with insurance company reimbursement, co-pays and deductibles preferred