DEPARTMENT

GSM

OR F ACILITY

Georgia Sports Medicine

WORK TYPE

Full Time S HIFT:

Daytime SUMMARY:

The Registrar interviews and pre-admits/admits in-patients to the hospital and interviews and registers all out-patients. They operate an on-line computer terminal, multiple line telephone and performs miscellaneous hospital communications and clerical duties.

RESPONSIBILITIES

• Verifies patient using 2 identifiers at time of pre-registration/registration. Verifies patient with legal ID scanned at time of registration. Interviews patients or their representatives by phone or in person obtaining personal information or verifying information on file including emergency phone numbers and insurance information. Verifies physician signature and date on all orders. Verifies valid diagnosis on order. Verifies insurance information by checking eligibility on Emdeon/websites/telephone to ensure insurance information is active/inactive. Communicates with Physician's office or necessary PAS area in regards to any insurance discrepancies. Screens for Medical Necessity using Care Medic or other Medical Necessity system and communicates with the physicians' offices for needed information at time of scheduling, pre-registration and registration of patient. Understands and completes estimated point of service forms. Verifies any communication barriers with patient and completes necessary forms (waiver/barrier). Ask all pertinent questions concerning HIPAA regulations and enters information appropriately into system and distributes any information to patient. Reviews notes for pre-certification information, medical necessity, and POS estimates in order to discuss account with patient appropriately. Enters appropriate notes on all accounts. Verifies patient and registrar signature on all admission forms, including consents, advance directive and privacy notice. Ensures the correct patient type is assigned to patient. Ensures the correct service is assigned to the patient. Ensures that the correct admit status is entered into system in a timely manner. Ensures that the correct accommodation is entered in the system in a timely manner. Ensures that the correct admitting physician is entered in the system in a timely manner. Understands and completes the MSP questionnaire to determine appropriate primary insurance at time of pre-registration or registration. Scans documents to correct document type in ILE. Keys information into computer to admit/register emergency, outpatients, inpatients or 24 hour observation patients in a timely manner. Makes sure productivity levels are in line with expectations set by leadership. Identifies correct patient, placing correct armband when required or verify with the patient prior to sending patient to the department and sending correct medical records to appropriate department(s). Completes check off sheet to verify all registration information has been completed. Demonstrates the ability to be flexible and organized as well as functional under stressful conditions. Completes all required projects/reports in a timely manner. Keeps abreast of pertinent federal, and state regulations and laws and Tift Regional Health System, Inc. ("TRHS") policies as they presently exist and as they change or are modified.

Understands and adheres to:

TRHS' compliance standards as they appear in TRHS's Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy; and HIPAA and TRHS policies regarding privacy and security of protected health information. Demonstrates the ability to perform tasks that meet the age-specific requirements of the persons, patients, vendors, and staff that the employee is charged to interact with as required by the position. Offers suggestions on ways to improve operations of department and reduce costs. Attends all mandatory education programs. Improves self-knowledge through voluntarily attending continuing education/certification classes. Maintains required competency levels as identified in written exams, skills checklists, skills labs, annual safety and health requirements as well as service excellence education hours requirements. Cross-trains in order to better assist co-workers and to provide maximum efficiency in the department. Volunteers/participates on hospital committees, functions, and department projects. Manages resources effectively. Reports equipment in need of repair in order to extend life of equipment and removes malfunctioning equipment out of service with timely reporting to the appropriate personnel. Makes good use of time so as to not create needless overtime.

EDUCATION

• High School Diploma or Equivalent

OTHER INFORMATION

Previous healthcare or customer experience preferred. Southwell/Tift Regional Health System, Inc. is an Equal Opportunity Employer.