A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
West Hawai'i Mediation Center Job Description Job Title:
Youth Restorative Justice & Intake Coordinator Reports to:
Executive Director Status:
Full-time, exempt Prepared on: July 5, 2026 West Hawai'i Mediation Center is seeking to fulfill a unique full-time position. We are looking for one new employee who will have dual roles: 1). Youth Restorative Justice Coordinator; 2). Mediation Intake Support. For the purpose of this job description, the responsibilities are described separately below. The position requires a resident of West Hawai'i, but is a hybrid position within a West Hawai'i community. Compensation is based on experience and qualifications: $55,000-$60,000 annually. Full-time employees may take advantage of our healthcare benefits and paid time off. Youth Restorative Justice Coordinator (32 hours per week) The Youth Restorative Justice Coordinator (YRJC) aspect of this job is responsible for maintaining and expanding the existing school-based peer mediation and conflict resolution programs established and/or developed by WHMC, in concert with the Executive Director and as outlined in the Center's strategic plan. Coordination includes the oversight and implementation of our Peer Mediation program, restorative justice processes, and building effective partnerships and youth programs that aid in promoting conflict resolution as a catalyst for positive change. Delivers effective and age-appropriate conflict resolution and restorative justice training to grade 3-12 students, teachers, and administrative staff in West Hawai'i schools. Evaluates training curriculum and modifies as needed Develops a cadre of adult mediator volunteers and mentors to assist in middle and high school training Effectively utilizes virtual training modalities when necessary Effectively builds relationships with current and new partner schools and onsite PM coordinators; offering conflict resolution and RJ support as needed Offers Circle Facilitation and RJ education to faculty staff and administrators. Communicates with the E.D. regularly about youth programming and funding Develops and administers effective evaluation tools for PM and RJ outcomes; including conflict surveys, training evaluations, mediator self evaluations, mediation surveys, and sustainability criteria for each partner school Coordinates an end of year celebration and/or conference for partnership schools, students, and families. Develops an annual budget for youth programming in concert with E.D. Compiles data and benchmarks for grant reports to meet funder requirements Works with the DOE to ensure the program is understood and supported. Works alongside the E.D. to engage students and their families in program services and fundraising events Mediation Intake Support (8 hours per week) WHMC seeks limited, in-office support, for mediation client intake services. The right candidate works alongside the Case Manager for the fluid, efficient, and respectful management of client cases; including safety screens and aiding, when necessary, the scheduling of mediations. The role consists of conducting intakes, scheduling mediations, working with contract mediators, communicating effectively with clients, and recording and reporting prescribed data points for the program. This is a support role - working collaboratively on a team of dedicated professionals. Be available to answer client phone calls 2 days per week Schedule Landlord Tenant mediations and assign mediators to meditation sessions Prepare and send information packets for appropriate LLT mediations Make reminder calls and emails to participants Collaborate and manage independent contract mediators for program needs Aid in the following administrative tasks: signed confidentiality pledges, signed agreements, send and receive feedback surveys, landlord forms, and appropriate zoom management Organize data and information using both Google Drive and Data Management system Communicate and work well with other staff members as required Assist Executive Director as needed Ideal candidates have a history of working with children and youth; combined with experience/education in conflict resolution, social work, peace studies, or restorative justice. The Coordinator should demonstrate organizational skills, written and verbal skills, the ability to multi-task, work successfully both individually and on a team, and be proficient in various technologies — cloud based systems like Google Drive, video conferencing, docusign, and Word. Local Hawai'i residents familiar with the culture, relationships, and systems are encouraged to apply.
Job Type:
Part-time Pay:
From $60,000.00 per year
Benefits:
Flexible schedule Paid time off
Experience:
Conflict management: 1 year (Preferred) Willingness to travel: 50% (Preferred)
