Care Delivery:

Admission Process:

a. Demonstrates ability to assist in admissions process as directed by nurse. b. Registers the patient in the E.H.R. : Multiple settings

Care Delivery:

a. Performs patient cares under supervision and/or direction of Charge Nurse. b. Accurately and promptly communicates patient observations to appropriate personnel.

Discharge Planning:

a. Reinforces and assists nursing staff with patient discharge plan.

Care Planning:

a. Assists with implementing individualized patient care plan within scope of practice.

Documentation:

Accurately records required patient information during admission, stay and discharge process. Performs daily clerical shift functions to include those items listed in the Patient Support Specialist log book.

Examples:

Oxygen charges, accommodation codes, clergy contacts, MyUnityPoint portal enrollment, etc. Documents vital signs and patient care within their scope of practice. Participate in data abstraction. Preform radiology digital image transferring when needed.

Safety:

Abides by departmental safety policies and guidelines related to PCU care delivery. Maintains safe environment for patient, staff and visitors. Accurately and promptly reports and records safety risks, concerns and incidents.

Patient Education:

Reinforces and assists nursing staff with patient education within scope of practice.

Environmental Support:

Answers PCU desk phone and coordinates team communication Performs housekeeping duties as needs arise. Performs stocking and maintains supplies as needs arise. Additional responsibilities Demonstrates behaviors that support the hospital's mission, vision, and values. Demonstrates knowledge of and adherence to all hospital and departmental policies and procedures. Demonstrates knowledge of and adherence to hospital safety and infection control plans. Demonstrates knowledge of and actively participate in the hospital's quality improvement plan. Demonstrates knowledge of and compliance to the hospital's compliance, HIPAA and confidentiality policies and procedures. Demonstrates strong customer service skills. Actively participates in departmental meetings, in-services and other training sessions relative to the job. Actively participates in hospital or departmental committees or work groups. Adapts easily to changes in work assignment and environment. Demonstrates flexibility and willingness to perform additional tasks as assigned. Demonstrates positive communication skills within the department and organization. Portrays a positive attitude toward work and toward the organization. Demonstrates professionalism and interest in work by maintaining acceptable work habits and behaviors. Willingly assists co-workers with job duties. Demonstrates initiative and ability to adapt positively to change. We offer competitive wages and excellent benefits package with IPERS. 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