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Morris Hospital

PATIENT SERVICES REPRESENTATIVE

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$44,421 / year median in Illinois

+9% projected growth

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Job Description

PATIENT SERVICES REPRESENTATIVE DESCRIPTION OF POSITION
Under the general and direct supervision of the Healthcare Center Manager, the Patient Service Representative provides clerical support for the clinic independently and with minimum supervision. Maintains all required records within the Electronic Medical Record System. Reports, coordinates and processes insurance information within the Insurance Verification Module.
QUALIFICATIONS
Professional/Educational Experience in Ambulatory Care Clinics preferred. Related College Classes preferred. CPR Certification strongly recommended. Personal Computer knowledge and clerical / business office functions. Ability to teach and direct other office personnel. Works effectively with others, possessing tact, discretion and diplomacy. Experience in Ambulatory Clinics preferred. Ability to follow directions accurately. Appreciation of and desire to be a part of a health care team dedicated to providing patients optimal care. Willingness to be flexible and adaptable. Maintains the Standards of Conduct. Possess the ability to use proper channels of communication. Actual pay will be determined by qualifications, experience, and internal equity. Morris Hospital & Healthcare Centers offers a comprehensive benefit package including: Medical, dental, vision plans Paid time off Retirement plan, including immediate 100% vesting Life insurance Disability coverage Nurse residency program Wellness program Health club / gym membership reimbursement Reward & Recognition programs Tuition Reimbursement Employee Assistance Program Morris Hospital Employee Benefits