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1E
1100 Endeavor Health Clinical Operations
Patient Access Representative II
Career Insights for Registrar / Patient Service Representative
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Scorecard
Based on Illinois data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$44,421 / year median in Illinois
+9% projected growth
Job Description
Hourly Pay Range:
$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.Position Highlights:
Position:
Patient Access Representative II Location:
Glenview, IL Full-Time (36 hours)Hours:
M-F 7 :00am-3:30pm and 9:00am-530pmRequired Travel:
noJob Summary:
The Patient Access Representative II is responsible for efficiently and accurately processing patient registrations, scheduling appointments, and verifying insurance coverage. This role plays a critical part in optimizing the patient experience and supporting the hospital's commitment to high-quality healthcare services.What you will do:
- Act as an internal/external resource for all customer groups by providing access to healthcare services in accordance with established policies
- Identify payment sources for all services provided; assist in collecting payments, and triage patients or their representatives for financial counseling
- Maintain accurate electronic medical records and abide by all internal and governmental/regulatory compliance expectations What you will need: