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AdventHealth

Patient Service Representative Urologic Gynecology Clinic

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$44,421 / year median in Illinois

+9% projected growth

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Job Description

Our promise to you: Joining UChicago Medicine AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: Benefits from
Day One:
Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100%
Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits Schedule:
Full time
Shift:
Day (United States of America)
Address:
911
N Elm St City:
Hinsdale State:
Illinois Postal Code:
60521
Job Description:
Location:
911 N Elm St, Suite 301,
Hinsdale, IL Schedule:
Monday - Friday 9am-5pm Greets patients to complete check-in/out process. Obtains demographic and financial information for scheduling/registration process. Collects payments for co-pays, self-pay, and additional balances. Answers Five 9 calls in a timely manner and completes queue call backs. Assists with completing prior-authorizations for in-office and hospital procedures. Assists with WQ's and On Base. Performs additional administrative duties as needed. Provides great customer service to all patients, staff, and vendors within the organization. Other duties as assigned.
Knowledge, Skills, and Abilities:
Medical Terminology [Required] Epic Knowledge [Required] Typing/Data Entry [Required] Medical Terminology [Preferred] Epic Knowledge [Preferred] Typing/Data Entry [Preferred] Insurance Verification [Preferred] Prior-Auth Experience [Preferred] Multi-tasker [Preferred]
Education:
High School Grad or Equiv [Required]
Work Experience:
1+ year of experience in healthcare [Required] 3+ years of experience in healthcare registration and insurance process [Preferred]
Physical Requirements:
(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677
Pay Range:
$17.47 - $27.94 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Category:
Patient Experience Organization:
AHMG GLR
Management JV Staff Schedule:
Full time
Shift:
Day Req ID:
152731005