Job Overview We are seeking a dynamic and detail-oriented Patient Account Representative to join our healthcare team. In this vital role, you will serve as the primary point of contact for patients and insurance providers regarding billing, claims processing, and account management. Your expertise will ensure accurate coding, timely reimbursement, and seamless revenue cycle management. This position offers an exciting opportunity to contribute to efficient healthcare operations while helping patients navigate their financial responsibilities with clarity and confidence. If you thrive in a fast-paced environment and possess a passion for medical billing and coding, we want to hear from you! Duties Review and process medical claims using ICD-9, ICD-10, CPT, and DRG coding standards to ensure accurate billing for inpatient and outpatient services Verify insurance coverage, submit health insurance claims, and follow up on unpaid or denied claims through third-party billing systems Manage electronic health record (EHR) systems and electronic medical records (EMR) to ensure precise documentation for billing and coding purposes Communicate effectively with patients regarding their accounts, explaining charges, payment options, and insurance benefits Collaborate with healthcare providers to ensure compliance with medical coding guidelines and proper documentation of medical records Maintain up-to-date knowledge of health insurance policies, claim processing procedures, and revenue cycle management best practices Assist in resolving discrepancies related to medical records, insurance claims, or billing errors promptly and professionally Experience Proven experience in medical office administration or healthcare billing with a strong understanding of medical terminology and coding practices Familiarity with

ICD-9/ICD-10

coding systems, CPT coding, DRG classifications, and medical billing software applications Knowledge of health insurance claim processing procedures and third-party payer requirements Experience working with EMR/EHR systems for electronic health record management related to billing and coding Ability to interpret medical records accurately following coding guidelines for inpatient services and outpatient procedures Strong organizational skills with attention to detail in managing multiple accounts simultaneously Prior experience in revenue cycle management within a healthcare setting is highly desirable Join our team to play a crucial role in delivering exceptional financial services that support quality patient care. We are dedicated to fostering an inclusive environment where your expertise makes a meaningful difference!

Pay:

$18.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Health insurance Paid time off Tuition reimbursement

Education:

High school or equivalent (Required)

Experience:

hospital billing: 1 year (Required)

Location:

New Lenox, IL (Preferred)

Work Location:

In person