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Illinois State University
Extra Help Medical Office Assistant
Career Insights for Registrar / Patient Service Representative
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$44,421 / year median in Illinois
+9% projected growth
Job Description
at Illinois State University in Normal, Illinois, United States Job Description The Extra Help Medical Office Assistant will perform the following duties:
- Assists with the scheduling of patients at SHS.
- Assists with answering SHS's main telephone line and SHS's Appointment telephone line.
- Assists with patient check-in and check-out and the SHS reception desk.
- Assists with review of patient appointments scheduled on line.
- Assists with restocking supplies. Assists with infection control cleaning in the SHS Lobby and Reception areas.
- Assists SHS with limited data entry into patient's Electronic Medical Record (EMR).