Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
MS
Medix Staffing Solutions
Patient Account Representative
Career Insights for Registrar / Patient Service Representative
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Illinois data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$44,421 / year median in Illinois
+9% projected growth
Job Description
You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients. Job Summary Our client is seeking a Patient Account Representative responsible for managing accounts receivable and claims management in a medical billing environment. The primary responsibilities include following up on outstanding insurance claims and ensuring accurate reimbursement through coordination with insurance carriers and internal teams. Key Responsibilities Manage and follow up on outstanding insurance claims to ensure timely and accurate reimbursement. Research, resolve, and document claim issues within AdvancedMD. Review aging reports and prioritize outstanding accounts for follow-up. Communicate with insurance carriers to obtain claim status and resolve billing issues. Submit corrected claims and supporting documentation as needed to facilitate payment. Monitor claims through payer portals to track payment status and resolve payment delays. Investigate denied or underpaid claims, prepare appeals, and collaborate with insurance representatives and internal teams. Maintain accurate records within AdvancedMD and ensure compliance with HIPAA regulations. Qualifications 3+ years of experience in medical billing or health insurance, with strong knowledge of insurance guidelines and medical documentation. Experience working in a large physician practice (50+ doctors) is preferred. Ability to work 200+ claims a week and solve problems quickly. Experience with AdvancedMD is strongly preferred. Texas insurance experience is a plus. Skills Proficiency in AdvancedMD and claims management. Strong problem-solving abilities and quick response to inquiries. Benefits Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances). Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)). 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1). Short Term Disability Insurance. Term Life Insurance Plan. Required Employment / Compliance Language Medix is an equal opportunity employer and complies with all applicable federal, state, and local laws regarding nondiscrimination and affirmative action. Medix policy prohibits discrimination against any employee or applicant for employment on the basis of any legally protected status. • We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).