Patient Service Rep

HERITAGE OPERATIONS GROUP LLC - 3.0

Springfield, IL Job Details Full-time $16 - $18 an hour 2 hours ago Benefits Wellness program Paid holidays Health insurance Dental insurance Paid time off Employee assistance program Vision insurance Life insurance Retirement plan Qualifications In-person patient registration HIPAA compliance Phone communication Medical insurance coverage verification In-person customer service Patient demographics HIPAA Filing Assisting medical staff Medical scheduling High school diploma or GED Records management Medical records Handling patient inquiries Clean workspace maintenance Faxing Managing patient records Payment processing in medical billing systems Communication skills Entry level Office phone management Full Job Description About Us We are a busy eye care practice looking for a friendly and organized Medical Receptionist to join our team. You'll be the first point of contact for patients, helping with scheduling, registration, insurance, and general office tasks. This is a full-time opportunity. Responsibilities Greet patients, schedule appointments, and update records Verify insurance, process payments, and assist with billing Maintain accurate patient files while following HIPAA guidelines Handle phone calls, faxes, and other administrative tasks Keep the front desk area clean and welcoming Qualifications Strong customer service and communication skills Ability to multitask in a fast-paced medical setting Team player with a positive attitude We value experience but will train the right candidate! High school diploma or equivalent Ability to sit, stand, walk, and perform basic office tasks Occasional travel between practice locations (if needed) Benefits Competitive Compensation DailyPay Paid Time Off Paid holidays Health Insurance for full-time employees Dental Insurance for full-time employees Vision Insurance for full-time employees Employer-Paid Life Insurance for full-time employees Employee Assistance Program Voluntary Benefit Plans offered to full- and part-time employees Retirement plan Wellness Program Free continuing education through our Learning Management System Great team to work alongside! Further benefit details listed on total rewards guide Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.