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R1 RCM Holdco Inc.
Patient Registration Customer Service Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Registrar / Patient Service Representative
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Indiana data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$43,672 / year median in Indiana
+7% projected growth
Job Description
Location:
Ascension St.Vincent Anderson Hospital Shift:
Monday- Friday 2:30 PM
- 11:00 PM, every other weekend and rotating holidays Ready to start a meaningful career in healthcare
- even if you've never worked in the field before?
You'll:
Help patients navigate the registration process Answer questions with confidence, clarity, and compassion Gather accurate information quickly in a fast-paced environment Build trust with patients during moments when they may be scared, confused, or overwhelmed No healthcare background? No problem. We'll train you every step of the way—and this role is a fantastic launchpad for a growing healthcare career. Why You'll Love This Job Make aReal Difference:
Patients lean on you for support and reassurance. You'll be more than a data collector- you'll be a calm, helpful presence during stressful times.
Ground Up:
From insurance basics to hospital workflows, you'll gain valuable knowledge and skills that open the door to long-term career growth.Fast-Paced, Never Boring:
You'll move between computer screens, phone calls, and in‑person interactions- balancing accuracy with compassion while working alongside clinicians and emergency staff.
Supportive Team Environment:
We're invested in your professional journey. You'll be surrounded by teammates who have your back and leaders who want to see you succeed. What You'll Do Day-to-Day Work across multiple computer systems to register patients efficiently Answer phones and gather information quickly and accurately Assist patients who may be ill, anxious, or confused Navigate diverse insurance plans and coverage details (with training!) Adapt to interruptions from clinical teams during urgent care situations Build rapport and ease patient concerns in real time This isn't a sit-back-and-relax desk job—you'll be on your feet, thinking fast, and making a real impact. Requirements High School Diploma or GED Strong customer service experience Ability to pass background check, drug test, and meet vaccination requirements Preferred Medical or healthcare experience (but not required!) Your Healthcare Career Starts Here If you're a compassionate communicator, a quick learner, and someone who thrives in a dynamic environment, we'd love to meet you. Join us at R1 and take the first step toward a fulfilling, purpose-driven career. Apply today! For this US-based position, the base pay range is $16.50- $20.