Registration Specialist I

Registration Specialist I Indiana University Health - 3.7 Fort Wayne, IN Job Details Full-time 2 hours ago Qualifications Microsoft Excel Patient flow optimization Insurance prior authorization Phone communication Intake Medical scheduling High school diploma or GED Medical administrative support ICD-10 Medical records Patient interaction Productivity software Referral coordination Medical terminology Entry level Client interaction via phone calls

Full Job Description Registration Specialist I Job Description Overview Location:

7956 W Jefferson Blvd Fort Wayne, IN 46804

Hours:

Between 7:30am-4:30pm

Job Summary:

Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately.

Key Responsibilities:

Patient registration, including updating demographic and insurance information prior to appointments Checking patients out and ensuring visit completion in the system Scheduling patient appointments and coordinating follow-up visits Submitting and tracking prior authorizations for upcoming procedures to ensure completion before scheduled appointments Managing outside referrals initiated by providers, including faxing required medical records and coordinating with external offices so they can contact the patient

Requirements:

High School Diploma/GED is required. Prefer relevant experience in a health care setting. Ability to learn and retain medical coding; ICD-10; CPT coding preferred. Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred. Basic proficiency in MS Office (Word, PowerPoint, Excel). We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Indiana University Health is Indiana's most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We're looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.