Other Benefits Include:

Medical, Dental, Vision, Life and Disability Coverage 401(k) Savings Plan with Company Match Paid Time Off (PTO) Paid Holidays As a valued team member your responsibilities will include: Answering inbound calls from patients and addressing any inquiries, concerns, or requests with empathy and professionalism. Assisting patients with insurance inquiries, claims, and billing matters. Providing information about medical procedures, services, and general healthcare inquiries. Documenting patient interactions and updating relevant systems according to established guidelines. To excel in this role, you should possess the following qualifications: Excellent communication skills, both verbal and written, with a compassionate and patient-centered approach. Strong problem-solving skills and the ability to handle challenging situations with empathy and professionalism. Ability to multitask, navigate computer systems efficiently, and type accurately.

Requirements:

High school diploma or equivalent. Proficient in basic computer applications and the ability to learn new software quickly. Empathy, compassion, and a genuine desire to help others. Strong attention to detail. So, if you are ready to make a difference and join our industry leading team please apply today!

Job Type:

Full-time Pay:

$16.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Do you have a working mobile phone with service, sufficient storage capacity and the ability to download an application for secure system access?

Experience:

Customer service: 2 years (Required) Phone etiquette: 2 years (Required) Computer skills: 2 years (Required)

Epic:

1 year (Preferred)

Work Location:

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