Description Emergency Department

• Must align with our IU Health Values.
• First person our patients see when they arrive. Main priority is to provide an exceptional patient experience with a warm, welcoming environment.
• The ER is a 24-hour, 365-days a year facility and does not close.

The schedule is a rotating 12-hour shift, up to 40 hours per week.

Schedule example:

• Week A:

  Work Monday, Tuesday, half-day Friday, Saturday, Sunday

• Week B:

  Work Wednesday, Thursday, half-day Friday
• Team members will be trained in all the following areas:

• Front Triage Desk:

  Check in patients who walk in through the main entrance.

• Ambulance Bay:

  Check in patients who come in by ambulance or helicopter.

•

ER Floor:

Register patients at the bedside with portable computers. Must confirm patient demographics and collect/verify all insurance information for accuracy. Ensure ID/Insurance cards and consents are updated in the EMR system. Support self-pay process for patients without insurance coverage. Complete required documentation for Medicare patients prior to admissions, if needed. Outpatient/Clinic

• First person our patients see when they arrive. Main priority is to provide an exceptional patient experience with a warm, welcoming environment.
• Locate patient in the EMR system for an efficient check-in process.
• Verify patient's demographic information and update, if needed, with high level of accuracy.
• Verify patient insurance plans with a high level of accuracy.
• Support checkout process, including scheduling follow-up appointments and charge entry.
• Answer questions related to lab work, pharmacy, or radiology services. Main Admitting/Inpatient
• First person our patients see when they arrive. Main priority is to provide an exceptional patient experience with a warm, welcoming environment.
• Support a wide variety of hospital services, including but not limited to lab, radiology, surgery, and inpatient admissions.
• Locate patient in the EMR system for an efficient check-in process.
• Verify patient's demographic information and update, if needed, with high level of accuracy.
• Verify patient insurance plans with a high level of accuracy.
• Answer questions related to lab work, pharmacy, or radiology services.
• May require travel to inpatient units to complete bedside registration.

Skills Customer service, Emr Top Skills Details Customer service Additional Skills & Qualifications

MUST HAVES

• 2+ years of work experience
• Empathetic and compassionate
• Passion for helping others
• Strong technology skills

Submittal Process:

1. Identify candidate and complete attached lockdown form (located in Notes&Attachments) 2. Schedule time in my calendar for a quick, 10-15 minute G3 with your candidate 3. Send over sub package with the following:

• Dubbed resume
• Completed lockdown form
• Interview Availability 4. I will conduct G3 with your candidate. If they are a fit, I will get them on the IUH schedule 5. Sub in Connected and move to the selected interview time Experience Level Intermediate Level Job Type & Location This is a Contract to Hire position based out of Indianapolis, IN. Pay and Benefits The pay range for this position is $16.00
• $16.

00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan
• Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Indianapolis,IN.

Application Deadline This position is anticipated to close on Sep 15, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.