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LifeSpring Health Systems
Support Staff, NAHS FQHC - New Albany
Career Insights for Registrar / Patient Service Representative
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Based on Indiana data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$43,672 / year median in Indiana
+7% projected growth
Job Description
Put your passion for compassion to work at LifeSpring Health Systems! We're the community mental health center serving eleven counties in Southern Indiana for more than 50 years. You will work with an organization that assists individuals who are overcoming mental illness and addiction. We treat the whole person with an integrated approach and now offer basic medical care through our Federally Qualified Health Center. Our team atmosphere affords you the opportunity to collaborate with experienced professionals to provide the highest quality service to clients. We offer competitive salaries, flexible schedule options, a chance to move up in the organization, and a full benefits package including generous paid time off. Bored? Like a challenge? Our fast-paced environment offers variety in your daily routine! Live across the river? We offer partial bridge toll reimbursement! In school? Earn while you learn through tuition assistance! Getting back on your feet? We're a caring group of people and welcome you! Changing careers? Let us show you how rewarding our work is and how much good you can do. Non-traditional? We are a progressive organization, dedicated to helping people - including our staff - be successful! LifeSpring Health Systems is seeking a Support Person for our new clinic at New Albany High School in New Albany, Indiana. Successful candidates will have one year or more of experience working in a doctor's office or similar field. Bilingual in Spanish is highly preferred. Duties will include scheduling patient appointments, collecting co-payments and completing admissions paperwork to include verification of benefits and residency. This person must possess superior customer service skills in order to work well with children, be able to multitask well, and work independently. The position will follow the school calendar. Job Requirements Excellent customer service skills Experience with electronic medical record systems Excellent communication skills - both written and oral Attention to detail High level of patience and compassion Thorough knowledge of HIPAA laws Familiarity with Medicare, Medicaid and commercial insurances Benefits include Kentucky residents using tolled bridges in commute receive a stipend to defray this cost Health insurance Dental insurance Vision insurance Flexible Spending accounts Life and Long Term Disability insurance Short Term Disability insurance 401K Retirement Plan + Pension Plan Tuition Assistance And more! Join the team that makes a difference in people's lives!