A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
Clinical Office Assistant St. Elizabeth Healthcare - 3.7 Fort Thomas, KY Job Details 23 hours ago Benefits Internal mobility program Health insurance Tuition reimbursement Paid time off Flexible schedule Retirement plan Qualifications Computer operation Patient question and concern management Computer literacy Medical scheduling High school diploma or GED Computer skills Clinical confidentiality policies Medical terminology Full Job Description Engage with us for your next career opportunity. Right Here.
Job Type:
Regular Scheduled Hours:
32 Why You'll Love Working with St. Elizabeth Healthcare At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We're guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do. Benefits That Support You We invest in you — personally and professionally.
Enjoy:
Competitive pay and comprehensive health coverage within the first 30 days. Generous paid time off and flexible work schedules Retirement savings with employer match Tuition reimbursement and professional development opportunities Wellness, mental health, and recognition programs Career advancement through mentorship and internal mobility
Job Summary:
St. Elizabeth Healthcare is hiring a Clinical Office Assistant for our Radiology department located within the Ft Thomas Hospital.
Job Description:
M-Thursday 11a-7:30 pm every 4th Saturday and no holidays This position serves as a multi-functional front office role responsible for customer service, patient registration, scheduling, insurance verification, and administrative support within a healthcare setting. The associate provides exceptional service to patients, visitors, providers, and staff through in-person, phone, and email communication while managing registration, insurance collection, authorizations, pre-certifications, and payment processing. Responsibilities include coordinating patient information, answering and routing calls, assisting with scheduling and clerical tasks, maintaining medical records through scanning and EMR documentation, and supporting daily office operations. The role requires strong organizational skills, attention to detail, the ability to multitask in a fast-paced environment, and a commitment to resolving patient concerns while ensuring accurate documentation, regulatory compliance, and overall quality patient care.
Education, Credentials, Licenses:
High school graduate or
GED Specialized Knowledge:
Medical terminology Computer fluency/literacy Communication skills (verbal and written) Maintain patient confidentiality Organization and prioritization skills
Kind and Length of Experience:
1 year of experience in an office front desk type role, healthcare registration, scheduling or other patient-facing healthcare positions.
FLSA Status:
Non-Exempt Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.
