Patient Services Representative
The Medical Center at Bowling Green
Glasgow, KY (In Person)
Full-Time
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Job Description
Patient Services Representative Provides administrative and customer service support to facilitate efficient daily operations within the practice. Serves as a primary point of contact for patients and visitors by performing patient registration, appointment scheduling, insurance verification, prior authorization activities, and other clerical duties. Ensures accurate patient information, promotes a positive patient experience, and supports the delivery of quality healthcare services. Minimum Qualifications Previous medical office, healthcare registration, scheduling, or customer service experience preferred. Experience with electronic medical records and insurance verification processes preferred. High school diploma or equivalent preferred.