POSITION SUMMARY

The admitting department personnel are directly responsible for pre-admissions, insurance verification and registration of all inpatient and outpatient procedures. Also responsible for the hospital switchboard.

PRIMARY RESPONSIBILITIES & AUTHORITIES

Arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital-based outpatient testing or procedures. Ensure that the patient information is collected and are aware of patient-related hospital policies and procedures. Interviews incoming patient representatives and enters information required into computer database. Distributes appropriate information to ancillary departments. Answers the switchboard in a polite manner and communicates information to the appropriate personnel/patient or family member. Communicates appropriately and clearly to supervisor, nurses, coworkers, and physicians.

OTHER DUTIES AND RESPONSIBILITIES

Accept and post payments Credit Card payments Pre-Admit/Patients Assist Private Pay Patient with DSH application Medicare patients to be reviewed for Medical Necessity When registering a patient review for correct and appropriate demographic and insurance information Billing Information Balance cash drawer Mail Check and stock supplies as needed Shred unneeded personal information Cleaning of office Other duties as assigned by Registration Supervisor, Director of Patient Financial Services, or Chief Financial Officer

PHYSICAL DEMANDS

Might have to remain seated for long periods of time, some walking required for errands. Some light lifting.

WORK ENVIRONMENT

Well-lit, ventilated office within the hospital

MINIMUM QUALIFICATIONS

(EDUCATION, EXPERIENCE, SKILLS, ABILITIES): High School graduate or equivalent work experience including ability to read, write, and comprehend medical terminology. Ability to interact and communicate with the public in a positive manner. Ability to be flexible, organized and function well in stressful situations. Basic computer knowledge.