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Elite Therapy Solutions

Patient Services Representaive

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$39,922 / year median in Louisiana

+7% projected growth

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Job Description

Patient Services Representaive Elite Therapy Solutions - 3.5 Abbeville, LA Job Details Full-time $13.50 an hour 3 days ago Benefits AD&D insurance Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Health insurance authorizations Customer communication Patient question and concern management Microsoft Outlook Serving clients Medical insurance coverage verification Spreadsheets HR systems (technically supported) Client database systems Desktop applications Full Job Description Precision Rehabilitation is looking for someone to join their team! This Patient Services Representative Flex position is responsible for accurately and consistently gathering and inputting all "Critical Data" for New Patients and Initial Evaluations, scheduling patients in accord with instructions by the client, upkeeping, and maintaining authorizations. Patient Services Representative
DUTIES AND RESPONSIBILITIES
Plans Patient Services Representative work for the day with team lead. Checks messages and distributes accordingly Performs Patient Services Representative call duty; answers the phones with a pleasant demeanor, no later than the third ring, with the appropriate client designation, and messages need to be delivered appropriately and noted in patient accounts. Communicates with client any emergency information immediately. Performs daily closing procedures (clean workstation). Maintains a weekly self-assessment and discusses with team leader. Performs specific daily tasks on the day they are assigned Performs other related duties as assigned by management. Patient Services Representative
QUALIFICATIONS
Computer skills required: Database Software (Access); Spreadsheet Software (Excel); Human Resource Systems; Word Processing Software (Word); Electronic Mail Software (Outlook). Other Patient Services Representative skills required: Be able to perform insurance verifications and authorizations for all insurances according to standard. Demonstrate on the job knowledge of how to deal with upset patients. Able to utilize all the tools available in the software to improve workflow. Demonstrates good customer service to both internal and external customers.
Job Type:
Full-time Benefits:
401(k) 401(k) matching AD&D insurance Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person