Patient Care Representative Gentle Dental - 2.8 Saugus, MA Job Details 2 hours ago Benefits Dental insurance Qualifications In-person patient registration Computer operation Dental care patient counseling Phone communication Medical insurance coverage verification Dental receptionist Computer literacy In-person customer service Patient demographics HIPAA Greeting dental patients Assisting medical staff Clinical data entry Healthcare privacy protection Health information regulatory compliance Handling patient inquiries Patient education Managing patient records Patient scheduling via phone Entry level Client interaction via phone calls Customer data entry Full Job Description We Are Gentle Dental Gentle Dental has been a healthcare leader in New England for over 45 years. Founded by pioneering dentists Dr. Ron Weissman and Dr. Sam Shames, Gentle Dental was built on the principle that quality dental care should be accessible and continues with the goal of reducing the barriers that keep people from achieving optimal oral health. Gentle Dental is owned by dentists who care deeply about your overall health and wellbeing. Our award-winning, highly trained dentists and specialists take a patient-first approach and address every patient's unique dental health with empathy and care. When you choose Gentle Dental, you know you are in good hands. Why You'll Love this Patient Care Representative Job! 42 North Dental is committed to helping our supported practices provide quality dental care and exceptional patient care. To achieve this requires a commitment to securing and supporting the best and brightest - employees who share our vision and culture. Become part of a team approach to providing excellence in comprehensive dental care with a focus on quality, service, and patient satisfaction. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between our patients and dentists. With a focus on exceptional patient service, the Dental Receptionist is the front line of patient communication, assisting the patient in the necessary administrative functions of dental care.

Responsibilities:

Interact with patients in a positive professional manner via telephone and in person Schedule and confirm appointments Review and educate patients on treatment plans and financial responsibilities Accurately confirm insurance benefits, communicate and collect patient payment obligations Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information Respond to and reply to requests for information Maintain strict compliance with HIPAA and patient privacy Perform other related job duties as assigned

Skills & Qualifications:

Excellent customer service skills Clear speaking and telephone voice Positive attitude and energetic personality Comfortable in a computerized environment Ability to multitask When you join 42 North Dental, you will be part of a team that always has your back and trusts your expertise. If you want to make a meaningful impact on patients' lives, apply today! Disclosures This line of Gentle Dental locations is affiliated with the DSO 42 North Dental. 42NDC values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. 42NDC is an equal-opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, genetic information, including family medical history, or any protected category prohibited by local, state, or federal laws.