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Amedisys, Inc.

Business Office Specialist Hospice

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$49,358 / year median in Massachusetts

+14% projected growth

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Job Description

Business Office Specialist Hospice Amedisys, Inc. United States, Massachusetts, Woburn Aug 17, 2026
Overview Pay:
$29.00 - $31.00/hr Responsible for performance of various clerical and billing duties including but not limited to accurate data input, maintenance of patient medical records, answering multi-line office phones. Responsibilities Inputs patient visit data from paper visit verification into the billing system to ensure accurate and timely billing and payroll processes. Input/generation of client data into HomeCare HomeBase with attention to detail and high level of accuracy for admissions and recertifications. Maintains tracking system for physicians' orders to maintain compliance in the billing processes. Notifies Director of Operations or designee as needed when documentation is delinquent from staff. Copies and distributes completed admission and patient information and all signed orders to appropriate staff. Responsible for pulling medical records and printing claims for billing review each billing cycle. Assists with checking of billing frequencies and orders every billing period. Assembles and organizes forms for admission packets, discharge packets, and post-hospital admission packets. Assembles new admission charts to import to EMR. Maintains security of patient records in locked files. Maintains filing of medical records, physicians' orders, lab reports, progress notes, and clinical notes on active and discharged patients in EMR. Conducts clerical audit on discharged charts and processes according to company policy. Tracks and maintains log of Medicaid and funding source records and orders. Performs verification and ongoing monitoring of Medicaid authorizations, approvals, and visits as directed. Assists the Clinical Manager or designee with payor follow-ups, as needed. Maintains office and medical supply inventory. Maintains ongoing scheduling of patient visits. Performs general office duties including, but not limited to, answering the telephones, greeting visitors, and handling the incoming/outgoing mail. Performs other duties as assigned. Qualifications Required- High school diploma or equivalent. Two (2+) years' general office experience, with one (1+) of those years having experience data entry or word processing functions. Working knowledge of office practices and procedures. Strong computer/data entry and software skills. Preferred- Knowledge of medical terminology. Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.