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Patient Access Associate I (PRN)
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FileImport - MedStar Health | MedStar Health, Inc.
Baltimore, MD (In Person)
Full-Time
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Job Description
Patient Access Associate I (PRN)
About the
General Summary of PositionResponsible for communicating with patients families physicians quality review and insurance companies to obtain information and insurance verification to assure quality patient care and payment of hospital accounts. This includes greeting patients providing information answering phones registering outpatients and/or inpatients coding lab accounts and entering orders as required. Additional responsibilities include obtaining all demographics insurance information appropriate codes and authorizations from insurance companies patients (or their representatives) and physicians in a courteous and efficient manner for billing. Other duties pertinent to optimal customer service patient flow and efficient staff utilization are also expected. Maintains a professional and courteous behavior to ensure a positive image within the community served and to promote customer satisfaction. May perform bed assignments assign physicians and schedule patient appointments. Provides other registration clerical and billing support as required. Reviews patient accounts and collects payments at time of service as well as reviews past due accounts for monies owed; refers patients to patient advocacy for any additional financial assistance.
Primary Duties and ResponsibilitiesContributes to the achievement of established department goals and objectives and ads to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.
Greets all patients family members and visitors into the department/service area. May screen visitors and issue visitors pass. Alerts nurse when patients present with any complaints that could be perceived as acute or life threatening. Places ID band on each patient.
Interviews patients families and outside sources to obtain complete and accurate demographic and financial information. Inputs data into system for registration billing and patient tracking.
Ensures that all necessary questionnaires and specific forms are completed according to predetermined requirements by government or regulatory agencies or hospital policies. Completes ABN process through registration system as needed explains to patient as required. Completes Medicare Secondary Payor Questionnaire (MSPQ) as required. Distributes Medicare Letter to inpatients.
Confirms coverage using online electronic verification systems; selects appropriate insurance codes and may obtain authorizations by utilizing online electronic verification system or other resources such as HDX EVS or Blueline; follow up on insurance authorizations and referrals if needed.
Is proficient in the use of multiple systems such as Teletracking SMS Cerner Amnion and IDX.Explains regulatory financial requirements to the patient or responsible party and collects deposits and deductibles as required. Reviews past due accounts at the time of service collects payments; refers patients to patient advocacy for any additional financial assistance.
Follows established cash reconciliation policy guidelines and may complete dailyComprehends and ads to HIPAA and Red Flag rules.
Ads to the MedStar Health Financial Assistance Policies and ...For full information see follow application link. MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations.
JobLocation:
Harbor HospitalDepartment:
Admitting & DischargeStatus:
PRN (per diem) - Benefits and PTO are not offeredAvailability Needed:
Wednesday & Friday, 8:00am-4:30pmMust be available for mandatory On-Site Invision Class upon hire: Tuesday & Wednesday, 8:00am-4:30pm.On-Site Training:
3-4 weeks of training with a preceptor and direct supervisor expected which could be outside of the assigned schedule.General Summary of PositionResponsible for communicating with patients families physicians quality review and insurance companies to obtain information and insurance verification to assure quality patient care and payment of hospital accounts. This includes greeting patients providing information answering phones registering outpatients and/or inpatients coding lab accounts and entering orders as required. Additional responsibilities include obtaining all demographics insurance information appropriate codes and authorizations from insurance companies patients (or their representatives) and physicians in a courteous and efficient manner for billing. Other duties pertinent to optimal customer service patient flow and efficient staff utilization are also expected. Maintains a professional and courteous behavior to ensure a positive image within the community served and to promote customer satisfaction. May perform bed assignments assign physicians and schedule patient appointments. Provides other registration clerical and billing support as required. Reviews patient accounts and collects payments at time of service as well as reviews past due accounts for monies owed; refers patients to patient advocacy for any additional financial assistance.
Primary Duties and ResponsibilitiesContributes to the achievement of established department goals and objectives and ads to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.
Greets all patients family members and visitors into the department/service area. May screen visitors and issue visitors pass. Alerts nurse when patients present with any complaints that could be perceived as acute or life threatening. Places ID band on each patient.
Interviews patients families and outside sources to obtain complete and accurate demographic and financial information. Inputs data into system for registration billing and patient tracking.
Ensures that all necessary questionnaires and specific forms are completed according to predetermined requirements by government or regulatory agencies or hospital policies. Completes ABN process through registration system as needed explains to patient as required. Completes Medicare Secondary Payor Questionnaire (MSPQ) as required. Distributes Medicare Letter to inpatients.
Confirms coverage using online electronic verification systems; selects appropriate insurance codes and may obtain authorizations by utilizing online electronic verification system or other resources such as HDX EVS or Blueline; follow up on insurance authorizations and referrals if needed.
Is proficient in the use of multiple systems such as Teletracking SMS Cerner Amnion and IDX.Explains regulatory financial requirements to the patient or responsible party and collects deposits and deductibles as required. Reviews past due accounts at the time of service collects payments; refers patients to patient advocacy for any additional financial assistance.
Follows established cash reconciliation policy guidelines and may complete dailyComprehends and ads to HIPAA and Red Flag rules.
Ads to the MedStar Health Financial Assistance Policies and ...For full information see follow application link. MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations.