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Patient Access Specialist

Job

Robert Half Inc.

Baltimore, MD (In Person)

Full-Time

Posted 6 days ago (Updated 3 days ago) • Actively hiring

Expires 7/9/2026

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Job Description

Patient Access Specialist The Patient Access Specialist serves as the first point of contact for patients, ensuring a seamless registration, scheduling, and check-in experience. This role is critical in supporting care delivery while maintaining accurate patient data and insurance verification.

Key Responsibilities
  • Greet and register patients, verifying demographic and insurance information
  • Schedule appointments and coordinate referrals
  • Verify insurance eligibility, benefits, and authorizations
  • Maintain accurate patient records in EMR systems
  • Ensure compliance with HIPAA and healthcare regulations
  • Resolve patient inquiries regarding billing and services
  • Coordinate with clinical staff for patient flow and scheduling Qualifications
  • 1-3+ years in healthcare front-end, patient access, or hospital registration
  • Strong knowledge of insurance verification and medical terminology
  • Excellent customer service and communication skills
  • High attention to detail and ability to multitask Common Software & Systems
EMR/EHR:
Epic, Cerner, Meditech
    Practice Management Systems:
    Athenahealth, NextGen
    • Insurance tools: Availity, Experian Health
    • Office tools: Microsoft Excel, Outlook