Medical Support Assistants - Federal Contract Opportunity

Medical Support Assistants - Federal Contract Opportunity Vision Quest Solutions Inc. Bethesda, MD Job Details Full-time | Contract $22 - $26 an hour 1 day ago Benefits Health insurance Paid time off Qualifications Microsoft Excel Medical scheduling Administrative experience High school diploma or GED Medical administrative support Medical records Patient interaction Productivity software Medical terminology Full Job Description We are seeking dependable and customer-focused Medical Support Assistants (MSAs) to support a federal government healthcare contract in the Bethesda, MD area. This role is essential to maintaining efficient patient flow and delivering high-quality administrative support within a clinical environment. Key Responsibilities Provide front-line customer service to patients, visitors, and clinical staff Schedule, confirm, and manage patient appointments in electronic systems Perform patient registration, admissions, and check-in/check-out Maintain accurate and timely patient records Answer and direct phone calls in a high-volume setting Coordinate patient transportation, travel, and related documentation Monitor patient flow and communicate delays professionally Support clinical staff with administrative and operational tasks Ensure compliance with confidentiality and privacy regulations Why Join Us Opportunity to support a federal healthcare program Competitive pay Experience in a structured, high-standard clinical environment

Requirements:

Minimum Qualifications At least 1 year of experience in a healthcare setting (required) At least 1 year experience working directly with patients (front desk, clinic, hospital, etc.) Must have basic knowledge of medical terminology Strong communication and customer service skills Proficiency with computers and Microsoft Office (Word, Excel) High School Diploma or GED required Requirements Ability to obtain and maintain a government security clearance Must pass background check and drug screening Must meet required medical and vaccination guidelines Ability to work flexible schedules, including nights, weekends, and holidays Professional demeanor in fast-paced, patient-facing environments

Pay:

$22.00 - $26.00 per hour

Benefits:

Health insurance Paid time off

Work Location:

In person