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Adventist Health Care
Patient Access Registrar I, Rotating Shifts, Patient Access
Career Insights for Registrar / Patient Service Representative
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$46,455 / year median in Maryland
+8% projected growth
Job Description
Fort Washington Medical Center If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account. Adventist HealthCare seeks to hire an experienced Patient Access Registrar for our Patient Access department who will embrace our mission to extend God's care through the ministry of physical, mental, and spiritual healing. As a Registrar I you will:
- Support hospital registration of all outpatient and inpatient services by obtaining the financial information pertinent to reimbursement and statistical data.
- Enter all demographic, insurance, and patient notes accurately.
- Register and pre-register patients as they arrive for their appointments and collect patient responsibility.
- Obtain any signatures needed from the patient at the time of registration or arrival.
- Process, balance, and post daily patient payments.
- Greet and route all visitors/patients and respond to their requests in a helpful and courteous manner on the phone and in person.
- Perform accurate demographic and insurance updates on all patients as needed and required.
- Verify, collect, and accurately enter insurance information into the electronic health record system, and immediately notify supervisor if problems arise.
- Provide administrative support for Patient Access Dept.
Qualifications include:
- Minimum of 1 year experience within a healthcare environment. Can include insurers or public health settings as well.
- At least 1 year experience in patient registration and/or eligibility and benefits.
- Requires some knowledge/training in government payer rules and regulations.
- Requires some knowledge/training regarding TPLs, WC, and other payment sources and liabilities.
- High School Graduate or equivalent. Some college preferred.
- Must demonstrate ability to multitask and work under pressure with minimal supervision.
- Basic knowledge of office equipment and PC skills.