JOB DESCRIPTION DETAILS

Job Summary:

Schedules, pre-registers and secure financial clearance for outpatient services served. Communicates estimated financial responsibility to patients and executes concierge concept of centralized scheduling.

Education:

High School Diploma required

Registration/Certification/Licensure:

Experience:

1 to 2 years related experience required. Call Center experience preferred.

Other Requirements:

Maintains unit-specific and hospital competencies, mandatory learning, and any clinical certifications required in accordance with the Staff Education and Training policy GA-057 and/or any other department requirements. Basic computer skills to include Windows operating system and Microsoft Office products. Basic knowledge of insurance plans, coverage types and medical terminology. Correct all quality assurance errors identified within appropriate time. Communicate effectively with all levels of staff and departments. Demonstrate excellent phone rapport. Demonstrate flexibility and cooperative attitude.