Bilingual Medical Intake Coordinator

Title:

Medical Intake Coordinator About the

Company:

All Day Medical Care Clinic is a leading healthcare provider in Maryland that offers comprehensive and personalized care to our patients. With multiple locations, including virtual options, we strive to provide the highest quality behavioral health care to our patients. Our collaborative environment and ongoing professional development opportunities ensure that all our staff has the tools to succeed.

Responsibilities:

Patient Intake & Scheduling Answer new patient inquiries via phone, email, and online platforms. Registration & Documentation Assist patients with portal registration. Ensure intake paperwork is completed. Verify all required documentation is received prior to appointments. Patient Conversion & Follow-Up Follow up on incomplete intake requests, website inquiries, voicemails, emails, referrals, and online scheduling inquiries. Re-engage prospective patients who have not yet scheduled. Document outreach efforts and patient interactions. Patient Experience Deliver exceptional customer service throughout the intake process. Serve as a knowledgeable and welcoming first point of contact. Support patient retention through timely communication and follow-up. Qualifications High School Diploma or equivalent required. Bilingual in English and Spanish required (verbal and written communication). 1-2+ years of experience in healthcare scheduling, patient intake, admissions, or customer service preferred. Strong communication and organizational skills. Experience verifying insurance benefits preferred. Proficient with EMR/EHR systems and Microsoft Office. Ability to provide exceptional customer service in a fast-paced environment. Benefits Competitive Pay Health, Dental & Vision Insurance Paid Time Off 401(k) Professional Development Opportunities If you are passionate about providing effective and compassionate care to patients and want to join a supportive and dynamic team, we would love to hear from you.

Job Type:

Full-time Pay:

From $23.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Ability to

Commute:

Gaithersburg, MD 20877 (Required) Ability to

Relocate:

Gaithersburg, MD 20877: Relocate before starting work (Required)

Work Location:

In person