CNPA Silver Spring Children's National Medical Center $17.95
$27.49 United States, Maryland, Silver Spring Jul 30, 2026 Kids Are Our Everything. Department 10455 Silver Spring Pay Range $17.95
$27.

49 The Patient Service Representative (Children's National Pediatricians & Associates) performs basic medical front office duties. Greets patients and visitors, schedules appointments, provides administrative support, gathers demographics, verifies insurance eligibility, collects copay, deductibles, balances, check credit balances and maintains patient electronic health records (EHR). Processes specialty referrals and assist in training new staff. Performs daily duties under close supervision. Minimum Education\nHigh School Diploma or GED (Required) Minimum Work Experience\n1 year Medical office/business office setting (Preferred) Required Skills/Knowledge\nBasic math skills.\nBasic knowledge of office procedures.\nBasic knowledge of medical terminology .\nKnowledge of patient financials & accounting.\nKnowledge of insurance verification.\nKnowledge of scheduling appointments.\nGreat communication and customer service skills.\nAbility to follow precise procedures and is detail-oriented.\nKnowledge of Microsoft Office suite. Functional Accountabilities\nPatient Services Account Review, verify , update and perform all other patient account information and duties at every visit as defined in the training manual.\nCollect appropriate copays, deductibles, and balances; use credit balances when applicable and document all financial transactions in the EHR; collect and process administrative charges as appropriate.\nPatient Services Scheduling Ensure complete patient registration by parent/guardian and populate all required registration fields in the EHR.\nVerify patient insurance eligibility and coverage prior to service.\nEnsure the schedule is accurate and up to date (

Ex:

check-in, check-out, and no shows).\nSchedule patient appointments accordingly based on the scheduling policy.\nProcess patient referrals according to the Referral loop and PCMH workflow.\nOffice Support and Administration Answer phones and handle calls promptly and accordingly.\nGive and obtain accurate and pertinent information to and from callers.\nEnsure all patient related communications are as defined by the PCMH workflow.\nScan appropriate documents into a patient's chart in a timely manner.\nSort incoming and outgoing mail and documents; maintain office to ensure a clean and organized environment.\nProfessional Development Attend meetings as required, and participate in committees as requested.\nParticipate in professional development activities The disclosed salary range includes the minimum and maximum rates within which Children's National believes an individual's base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Children's National compensation philosophy. These factors are legitimate and non-discriminatory including, but not limited to, the current market conditions; organizational needs; the individual's combination of prior work experience, level of education, knowledge, skills, and other qualifications. Children's National is committed to providing a fair and competitive total rewards package to each of our employees. This base salary range does not include our comprehensive benefits package or any additional compensation for which this position may be eligible. Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The \"Know Your Rights\" poster is available here: and the pay transparency policy is available here:

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