Rehab Coordinator Binson's Medical Equipment & Supplies - 4.9 Center Line, MI Job Details Full-time 5 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Customer records maintenance Patient question and concern management Overseeing health insurance pre-certification Phone communication Medical insurance coverage verification Customer order taking Health insurance customer support Patient demographics High school diploma or GED Managing clients in a customer support role Clinical data entry Order tracking Order inquiry handling Documentation Handling Managing patient records Entry level Office phone management Quality data entry Time management Customer data entry Full Job Description At Binson's, we believe in three things: Better Products, Better Services, Better Lives—and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you're looking to make a real impact in people's lives, you're in the right place.

The Role:

In this role, you'll be the go-to person for patients and caregivers—handling calls, verifying insurance, updating records, and ensuring every step of the order process runs smoothly and compassionately.

Schedule:

Monday-Friday | 8:30 AM - 5:00 PM What We're Looking For High school diploma or equivalent Great people skills and a friendly, professional phone presence Able to handle a high volume of calls Proficient with computers and data entry Strong multitasking and time management abilities What You'll Be Doing Answer incoming calls and provide helpful customer support Assist patients and caregivers by evaluating product options and guiding them toward the best solutions Keep communication flowing between patients, families, facilities, and our internal teams Enter patient details and order information into our system accurately Work with caregivers, physicians, and insurance providers to track order updates and ensure all documentation is in place Verify insurance, determine cost-effectiveness, and obtain authorizations to move orders forward Perks & Benefits Competitive pay Full benefits: Medical, Dental, Vision & Life Insurance Paid time off + floating holiday 401(k) Retirement Savings Plan Training and growth opportunities