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LH
Lake Huron Medical Group
Intake Representative - Marysville
Career Insights for Registrar / Patient Service Representative
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Based on Michigan data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$44,452 / year median in Michigan
+2% projected growth
Job Description
Overview At Lake Huron Medical Group, our dedicated team of professionals is committed to our core values of quality, compassion, and community. Affiliated with Lake Huron Medical Center, Lake Huron Medical Group is actively seeking new members to join its award-winning team! Responsibilities The Intake Representative interviews the patient or his/her representative to obtain identifying and verifying information, such as patient/s name, address, age, date of birth, social security number, occupation, insurance information and obtaining authorization. Must be able to operate a computer to input and retrieve data. Intake Representative is responsible for filing patient reports, retrieving patient records and must demonstrate effective telephone etiquette and greet patients and visitors in a polite and courteous manner. Ability to multi-tasked is needed to manage an efficient work-flow. Ability to utilize age specific techniques to communicate with the population served which could range from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe. Qualifications