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4B
40 Bronson LakeView Hospital
Patient Safety Assistant -PRN/Variable Shift - BLH and BSH-2
Career Insights for Registrar / Patient Service Representative
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Based on Michigan data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$44,452 / year median in Michigan
+2% projected growth
Job Description
CURRENT BRONSON EMPLOYEES
- Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BLH Bronson LakeView Hospital, BSH Bronson South Haven Title Patient Safety Assistant -PRN/Variable Shift - BLH and BSH-2 Under the direct supervision of the manager, the Patient Safety Assistant is responsible for the promotion of patient safety and companionship for an assigned patient.Patient may include:
pediatric, adolescent, adult and geriatric. Responsibilities include observation and reporting patient activities and behaviors and appropriate response intervention to assure patient safety. The Patient Safety Assistant will demonstrate appropriate communication skills with patient/patient family and other healthcare providers, and practice confidentiality and safety procedures as defined by agency. The Patient Safety Assistant provides services in accordance with policy and procedure manuals. Employees providing direct patient care must demonstrate competencies specific to the population served. High school diploma or general education degree (GED) required. Experience in a health care delivery setting preferred.- Able to communicate clearly with patients/families and others.
- Skill and proficiency in oral and written grammar and communication.
- Must have home telephone or telephone contact.
- Safe patient handling required.
- Maintains neat and orderly work environment. Maintain appropriate knowledge level to assist in patient turns and assist in patient transfer to commode/bathroom.
- Maintain appropriate knowledge level to assist in feeding patient.
- Uses correct body positioning, proper body mechanics to avoid injury, utilizes safe work practices (e.g. pushing vs. pulling, patient transfer/lifting devices, etc.) and uses personal protective equipment when necessary.
- Assists with orientation of new sitters.
- Must be available to work on short notice.
- 80% Observation and prevention of unsafe patient behavior/activity
- 10% Communicating with the responsible R.N. about patient status and pertinent input to facilitate care planning.
- 5% Accompanies patients for diagnostic tests occasionally.
- 5% Maintains a clean and orderly environment.