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MH
MyMichigan Health
Medical Office Nurse LPN
Career Insights for Registrar / Patient Service Representative
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Based on Michigan data
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What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$44,452 / year median in Michigan
+2% projected growth
Job Description
Back Medical Office Nurse LPN JOB_DESCRIPTION.SHARE.HTML
CAROUSEL
_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Saginaw, Michigan Nursing 8:00 am Regular Full-Time Day Shift Hematology/Oncology - Saginaw 47360 Job Description Summary Under direct supervision of the provider, will be responsible for patient assessment and care, and maintaining appropriate documentation. This position must have basic knowledge of specialty and/or primary care and able to assess, plan, implement and evaluate care for patients. This position is responsible for coordinating care to assure high quality, compassionate patient care is provided. They will maintain and oversee patients at the office locations and will act as the liaison with other organizations and departments. This position may be required to order all medical, pharmacy supplies, and office supplies to manage patient care. They will assure compliance with all the policies/procedures of MyMichigan Health and follow Occupational Safety and Health Administration (OSHA) guidelines, Clinical Laboratory Improvement Amendments (CLIA) regulations, and all appropriate regulatory agencies. They will coordinate with and train any new employees, students and float staff as required. The clinical person will provide patient education, assist with specialty care modalities, symptom management, be available for emergencies, monitor for compliance and the effects of care management with high risk patients, educate on prescriptions and teach the patient and family the reasons for the medication and side effects, coordinate and ensure continuity of care with other providers. Also, may perform general office duties (keyboarding, filing, telephone, computer and office equipment) as needed. The expectations outlined in this job description may vary slightly depending on the practice in which you are assigned. Your immediate supervisor will be able to clarify your responsibilities for you. Responsibilities (20%)- Triages all calls, schedules daily urgent/emergent add-ons, receives and relays test results, processes medication refills, supports, directs and refers patients for consults and/or testing and insurance pre-certification and documentation. (20%)
- Provides complete patient assessment within their scope of their licensure.
- Coordinates the care team with the care indicated by the provider, and works with the patient and families with the disease process and/or care management. (20%)
- Assists provider with examinations and procedures. (20%)
- Prepares and cleans the patient area, sets up equipment, cleans and facilitates room set up after a procedure.