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Patient Services Representative | CHW (Community Health Worker)

Job

Traverse Health Clinic

Traverse City, MI (In Person)

Full-Time

Posted 2 weeks ago (Updated 6 days ago) • Actively hiring

Expires 6/19/2026

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Job Description

Caring for others can change your world & our community! Actively seeking a Patient Services Representative/CHW team member as a critical member of our patient care team for our long-standing, engaged Clinic in Traverse City -- Traverse Health Clinic! Motivated to accept already CHW (Community Health Worker) certified applicants, and Clinic will help keep this certification active. Further, if not already CHW certified, interest for accepted candidate to complete initial patient services team training, then opportunity extended to complete a Clinic paid CHW certification that can be fulfilled within working a 40 hr/week schedule. "It's our mission at Traverse Health Clinic to provide high quality, team-driven primary care, behavioral health, and support services that are accessible to
EVERYONE
in our community , ensuring that no one's health gets left behind." Learn more about us @ https://www.traversehealthclinic.org. We are not large, but have been a highly regarded Clinic in TC for over 50 years uniquely supporting both Primary Care and Behavioral Health services in one location, including having a medication assisted recovery program accessible to our patients. Full-time; benefit eligible position (medical, dental, vision, short-term disability, life insurance) with generous paid time off provisions; competitive wage; 401k eligible & match; paid holidays. Stable hours, NO
WEEKENDS.
Enjoy a highly rewarding role in healthcare with year round work/life balance!
RESPONSIBILITIES & QUALIFICATIONS
At least (2) years recent combined experience in customer service, patient registration, health records; or other medical office experience highly regarded, or equivalent combination of education and experience. Role welcomes CNA, Medical Assistant related experience. Electronic medical records (EMR) experience preferred. High school diploma, GED or equivalent required. Self-directed; able to maintain confidentiality, handle crisis and tolerate stress professionally. Excellent interpersonal and team skills. Ability to relate well with diverse populations of varying socio-economic backgrounds.
Job Type:
Full-time Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person

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