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Lincare

Intake Coordinator

Career Insights for Registrar / Patient Service Representative

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$43,779 / year median in Missouri

+5% projected growth

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Job Description

Intake Coordinator Lincare - 2.5 Grain Valley, MO Job Details Full-time 3 hours ago Benefits Health insurance Qualifications Insurance third-party billing Home care experience Pricing Health insurance co-pays Overseeing health insurance pre-certification Medicare Intake Patient demographics Mid-level High school diploma or GED Medicaid health insurance Transitional care planning in clinical case management ICD-9 Healthcare referral management Driver's License Overseeing care coordination Clinical data entry Client referral services Data verification Medicaid Patient registration Negotiated pricing Care coordination Managing patients as a clinical case manager Medical terminology 2 years Patient collections management Customer data entry Full Job Description The Intake Coordinator acts as a liaison between the referral source and the Pharmacy to ensure a seamless transition from the acute care setting to home care for our patients. Establishes and maintains relationships with referral sources by receiving and processing intake information for potential patients who require home infusion therapy Facilitates intake process by procuring all patient information necessary to determine home infusion admission based on supportive clinical data, prescribed therapy, assignment of home infusion benefits, and following all patient acceptance criteria policies and procedures Identifies participating payers and contractual pricing agreements Verifies health insurance coverage using verification forms Inquires about case management, with authorization number and pre-certification Obtains/maintains authorization numbers Performs case management updates for changes in therapy and patient status Once verification is complete and admission criteria is reviewed/approved by clinical staff, contacts referral source to notify of acceptance or denial of referral When needed, coordinates the discharge plan with the referral source/discharge planner, nursing agency when applicable, pharmacy, and patient/caregiver Establishes relationships with licensed and certified nursing agencies to provide clinical nursing services to pharmacy patients Notifies patient or approved patient advocate and explains their financial responsibilities Completes all applicable sections of Intake and Confirmation forms, and enters into CPR+ Negotiates pricing with case management under the direct supervision of Center Manager Assists with the creation and maintenance of Medicare CMNs Obtains and tracks authorizations Completes monthly re-verification of Medicaid recipients Documents credit and cash co-payments made at location level Obtains clinical documentation necessary for billing Responsible for the intake of personal referrals Data-entry and updating patients' demographic information Insurance benefit verification and coordination with nursing and pharmacy staff Prepares and manages paperwork and documentation for billing and collections Resolves patient/payee issues in a timely manner #CC requirementDescription
EDUCATION/EXPERIENCE
high school diploma or equivalent 2-5 years of medical terminology, insurance verification, and/or medical services experience required 1-2 years of experience with home infusion preferred Experience with ICD-9 coding preferred College degree is desirable 2-3 years experience with home care, discharge planning, or insurance billing a plus Maintain a current insurable driver's license

Benefits

  • Health Insurance
  • Dental Insurance