Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
SL
Saint Luke's Health System
Patient Access Representative - Primary Care
Entry-Level JobVerifiedNo experience needed
Career Insights for Registrar / Patient Service Representative
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Missouri data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
$43,779 / year median in Missouri
+5% projected growth
Job Description
Job Description This position conducts professional patient interviews obtaining demographic, financial, and biographical information. The Patient Access Representative is responsible for understanding insurance terminology, obtaining information to appropriately bill payors, verifying patient insurance eligibility, confirming benefits eligibility, and gathering statistical information in compliance with federal and state regulations with minimal support from a supervisor. Completes payment transactions by using proper negotiating techniques to professionally collect money owed by our patients and guarantors, including making referrals to appropriate financial resources such as payment plans and lines of credit. The Patient Access Representative is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a fast paced work environment are required. Able to answer basic registration questions with minimal support. Demonstrates quality customer service. Participates in timely efficient workflow.