Referral Coordinator - Belmont, NC Compleat Kidz - 3.6 Belmont, NC Job Details 6 hours ago Benefits Paid holidays Health insurance Dental insurance Vision insurance 401(k) matching Qualifications Customer communication Microsoft Outlook In-person customer service Word embeddings Customer engagement Full Job Description Who We Are We are a fast-growing network of pediatric clinics in North Carolina, specializing in kids on the spectrum and ABA (Applied Behavior Analysis) services. Our company culture focuses on transparency, teamwork, fun and hard work. We seek a motivated person who can check the following boxes: __ You were voted "most likely to make people smile" __ Your organization capabilities are the envy of the neighborhood About the Job An admissions team member is responsible for maintaining a positive, helpful attitude and approach in providing excellent customer service to all customers which includes families, learners (kids), referral sources, physicians, sales representatives, and fellow coworkers. Responsibilities Maintain communication with families/caregivers and pediatrician offices Prepare referrals, gathers all necessary information about referrals, patient demographics, contact person, physician, diagnosis and medical records Verifies eligibility and coverage with insurance carrier and obtains authorization for services Informs patients of financial responsibilities. Enters data for each referral (new or otherwise) in system accurately and timely manner Maintain a professional, safe and clean work environment. Requirements Excellent Customer Service skills Proficient in Microsoft Word, Outlook, and PowerPoint Experience in healthcare, medical and/or HME industry preferred Be able to work on multiple tasks (and prioritize actives) Benefits Medical • Dental • Vision 401k w/ company match Paid vacation/holidays Physical Demands Typical office stuff. Sitting. standing, walking. Using standard office equipment, looking at computer or mobile device screens. Nothing out of the ordinary. Disclaimer This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Compleat KiDZ is an Equal Employment Opportunity Employer that values and encourages diversity.