A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.
Boone, North Carolina | PRN | Variable Shifts Why You'll Love Working Here As an Admit Representative at UNC Health Appalachian , you'll be the welcoming face of our organization, helping patients and families navigate the admissions process with compassion and accuracy. You'll play a key role in ensuring a positive experience from the very first encounter - contributing directly to our mission of making life better for the people of the High Country.
Compensation:
Starting pay begins at $17.46 per hour , with competitive rates based on experience and education.
Schedule:
Variable shifts, including weekends and holidays.
Benefits:
Comprehensive medical/dental/vision coverage, retirement with employer match, paid time off, tuition reimbursement, paid parental leave, wellness incentives, and employee discounts. What You'll Do as an Admit Representative Facilitate patient admissions by obtaining required demographic, insurance, and pre-certification information. Communicate effectively with patients, families, providers, and staff to ensure accuracy and efficiency during the registration process. Maintain compliance with privacy, confidentiality, and safety standards. Provide excellent customer service by addressing questions and concerns professionally and compassionately. Coordinate with clinical departments to ensure accurate patient flow and documentation. Support the team in achieving high standards for patient experience, safety, and quality. Demonstrate professionalism, teamwork, and adherence to the Mission, Vision, and Values of UNC Health Appalachian.
Qualifications Education:
High school diploma or GED required.
Experience:
3-6 months of prior experience in a medical or office setting preferred.
Licenses/Certifications:
None required.
Skills & Abilities:
Excellent verbal and written communication skills. Strong interpersonal and customer service abilities. Proficient in computer systems, word processing, and basic math. Highly organized with the ability to manage multiple priorities. Professional, compassionate, and patient-focused demeanor. Physical & Work Environment Frequent sitting (up to 8 hours per shift), with periods of standing and walking. Frequent bending, squatting, kneeling, twisting, and reaching. Manual dexterity and near acuity required. Occasionally lift or move up to 30 lbs. Exposure to electrical/mechanical equipment, cleaning agents, and hospital environment risks. May work irregular hours including evenings, nights, weekends, and holidays.
What Sets Us Apart Career Growth:
Access continuing education, training, and advancement opportunities across multiple hospital and clinic settings.
Impactful Work:
Play a crucial role in supporting safe, efficient, and compassionate patient care across our health system.
Community & Lifestyle:
Boone offers an exceptional quality of life with year-round outdoor recreation, local dining, and a strong sense of community - ranked among the best small towns in America by Forbes and Southern Living.
Inclusive Culture:
We embrace diversity, equity, and inclusion - ensuring every team member feels valued, respected, and empowered. Ready to start a rewarding career where compassion and connection matter? Apply today to join UNC Health Appalachian and help make a difference in the lives of our patients and community. About UNC Health Appalachian UNC Health Appalachian, the leader in High Country healthcare, consists of three hospitals, 13 medical practices, Seby B. Jones Regional Cancer Center, The Rehabilitation Center, and Appalachian Regional Healthcare Foundation . We are committed to improving health, enhancing quality of life, and making life better for our community. About UNC Health UNC Health is a state entity affiliated with the University of North Carolina system , operating 14 hospitals, 18 hospital campuses, and over 500 clinics . Over the past three years, UNC Health has provided $400+ million in uncompensated or charity care to North Carolina residents. UNC Health Appalachian values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We welcome applications from all backgrounds and are committed to a fair and inclusive hiring process . Employment at UNC Health Appalachian is contingent upon the successful completion of a background check and drug screening . For accommodations or additional information, contact arhsrecruitment@unchealth.unc.edu .
