Director of Patient Care Services

Department:

34000 Carolinas Medical Center -

Administration:

Nursing Status:

Full time

Benefits Eligible:

Yes Hours Per Week:

40

Schedule Details/Additional Information:

Days 7a-3p Pay Range $75.40 - $120.65 Major Responsibilities Leads the development, implementation, and continuous improvement of care delivery models and services that meet or exceed customer expectations. Leads the fiscal oversight of allocated resources in order to optimize efficient and effective utilization. Provides effective and coordinated leadership of patient care within specified clinical patient service areas. Directs oversight functions responsible for compliance with regulatory, accrediting, and 3rd party payer regulations and standards. Develops an annual operating budget for assigned areas that encompasses both current and future operational demands. Participates in the strategic planning structures and processes with administration, medical team members, and clinical leadership. Assures that appropriate communication occurs with leadership and clinical team members related to hospital operations. Promotes the development and use of evidence-based, outcome-driven treatment methods, which are deemed 'best-practice' through comprehensive benchmarking of care provided to patient populations of comparable severity and clinical risk. Assures that an effective program is in place to measure, assess and improve the quality of nursing care delivered to patients. Maintains flexibility in the business unit which allows for easy transition of resources to respond to changes in practice or demand in the health care market. Physical Requirements Work requires walking, standing, and sitting. Works in an office environment. Intact sense of sight and hearing. Must be able to lift 10 pounds of weight. Must be able to respond quickly in stressful situations. Must speak English in good, understandable terms. Requires critical thinking and ability to concentrate. Education, Experience and Certifications Graduate from an accredited School of Nursing. Current RN licensure in appropriate state. MSN required. If undergraduate degree is BSN a master's degree from a health-related program or MBA is acceptable. Must have MSN if undergraduate degree is not BSN. Appropriate professional leadership certification required within 1 year of eligibility for professional certification exam. Previous leadership experience preferred. Additional education, training, certifications, or experience may be required within the department by the nursing leader. Our Commitment to

You:

Advocate Health offers a comprehensive suite of

Total Rewards:

benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs

Educational Assistance Program Note:

Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient's experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It's offering more sites of care than any other health system in the Midwest. But there's a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we'll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We're redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care