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Sampson Regional Medical Center

Registrar

Career Insights for Registrar / Patient Service Representative

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Based on North Carolina data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$44,283 / year median in North Carolina

+8% projected growth

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Job Description

Sampson Regional Medical Center is hiring a Patient Registrar to join the Registration team!
Description:
The selected applicant will be responsible for providing great customer service to patients and family members. Responsibilities include collecting patient demographic information, insurance information, and medical information. Will also need to obtain patient authorization for consent, produce registration documents and distribute those documents per hospital policy. Additional responsibilities include collecting self-pay balances, collecting deductibles and co-payments, utilizing computers, answering telephone, and verifying medical license of non-medical staff providers that order diagnostic test.
Requirements:
High School Diploma, GED or equivalent. Customer service, excellent communication, basic math and data entry skills required. Associate's degree in business or healthcare management preferred. Previous experience in hospital patient access department or front desk physician's office preferred.
Hours:
This is a full-time position working 3:00pm - 11:00pm. Rotating weekends and holidays required. May need to work other hours for the effective operation of the department. Your Health, Our Passion!