Job Summary and Qualifications Job Summary:

Support the clinical practice by billing for patient services and overseeing medical record functions and referral processes. Provides excellent customer service and completes a variety of duties associated with daily operations and provides back up support for Practice Specialist I and II.

Essential Accountabilities:

Ensures cash flow by billing for patient services.

Performance Criteria:

1. Charges for clinical and special laboratory services by accurately entering data into practice software within 24 hours of receipt. 2. Ensure accuracy of coding by consulting with practitioners on unusual billing issues. 3. Support department by posting payments and maintaining change drawer according to department protocol. 4. Serves as a resource on billing concerns by answering general billing questions from patients. Ensures accurate medical files by overseeing patient record functions while maintaining compliance, confidentiality and the integrity of the health record by applying HIPAA, TJC, federal, state and organizational guidelines.

Performance Criteria:

1. Controls chart room by maintaining it in good working order. 2. Maintains proper records and organization by ensuring that materials are filed in the appropriate place. 3. Oversees the flow of medical record information following established policies and procedures to ensure appropriate release to healthcare providers and other pertinent parties. 4. Employs critical thinking skills to ensure the security and integrity of patient information. Provides comprehensive patient care by overseeing referral process for diagnostic procedures and/or specialist appointments.

Performance Criteria:

1. Schedules tests/procedures and/or appointments for patients by acting as liaison with diagnostic centers and/or specialists. 2. Notify providers and patients of the date, time and location of procedure/appointment. 3. Accurately documents referral/appointment information in the medical record. Supports department operations and coworkers by completing other duties as assigned or requested.

Performance Criteria:

1. Aids department by providing back up for Physician Practice Specialist I and II. 2. Manages workday by prioritizing activities and assignments according to their relative importance. 3. Assures control of work by calmly and efficiently managing constant interruptions from providers, co-workers and telephone calls. High School Graduate / GED No Travel Required 6 months experience Required Years of Experience Benefits Angel Orthopedic Associates, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including free counseling and referral services Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Note:

Eligibility for benefits may vary by location. , a member of Mission Health, an operating division of HCA Healthcare, is a full-service community hospital serving Macon and the surrounding counties. Located in Franklin, North Carolina, Angel Medical Center is a Top 100 Critical Access Hospital offering inpatient services that include an intensive care unit, and a medical and surgical unit. Angel Medical Center has also been named an Acute Stroke Ready hospital by The Joint Commission and American Heart Association/American Stroke Association. Outpatient services include a full laboratory, digital mammography, CT, MRI, nuclear medicine, rehab therapy, as well as surgical and endoscopy services. The hospital also operates Mission My Care Now Franklin and CarePartners Hospice & Home Health. HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. \"There is so much good to do in the world and so many different ways to do it.\" - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you find this opportunity compelling, we encourage you to apply for our Practice Specialist III Angel Hospital Orthopedics opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today! We are an equal opportunity employer. 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