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Catawba Valley Medical Center

Patient Access Registrar / Registration / Part Time Floater

Career Insights for Registrar / Patient Service Representative

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Based on North Carolina data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$44,283 / year median in North Carolina

+8% projected growth

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Job Description

Summary:
This position is responsible for all registration activities including gathering and processing patient demographic and financial information, identifying payment sources, computing and collecting patient responsibilities, completing required consent forms and any other required paperwork, and providing excellent customer service to all patients, peers, medical center staff, community providers, etc.
Required Education:
High School diploma or equivalent.
Required Work Experience:
One year experience in customer service. Given experience and on-the-job training, incumbent should be proficient in the basic aspects of the job within three months of employment date.