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Scotland Health Care System

Patient Care and Observation Technician

Entry-Level JobVerifiedNo experience needed

Career Insights for Registrar / Patient Service Representative

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Based on North Carolina data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$44,283 / year median in North Carolina

+8% projected growth

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Job Description

Department:
Scotland Memorial Hospital -
Emergency Department Status:
Full time
Shift:
Various (United States of America)
Schedule Details/Additional Information:
o
Minimum Requirement:
Current NC CNA listing; current
CPR, AEGIS
De Escalation Training within 3 months of Hire.
OPreferred At Hire:
One-Year Experience In Hospital Setting, Preferably Critical Care And Behavioral Health Experience.
Job Description:
The Patient Care and Observation Technician (PCOT) performs selected patient care tasks, under the direction of a licensed nurse, to assist in the delivery of patient care. Performs, when necessary, clerical duties and assists the Emergency Center/Inpatient staff in maintaining records and completing reports. Coordinates communications between Emergency Center/Inpatient staff, the patient, and interdisciplinary departments. Is accountable for all patient care in the Emergency Center/Inpatient Departments. Qualifications include high school diploma or equivalency,�current NC CNA listing and CPR required, prior behavioral health training.�One year experience in hospital setting, preferably critical care and behavioral health experience. � Careers At Scotland Health Care System, we're proud to employ a team of dedicated professionals who embody the Scotland Way. Founded in 1946, Scotland Health Care System is a community-owned, not-for-profit organization serving Laurinburg, North Carolina. Our mission is simple yet powerful: to deliver safe, high-quality, compassionate, and sustainable health care to everyone in need. We offer a full spectrum of services—including inpatient, outpatient, and emergency care—along with specialized programs in cancer treatment, cardiac care, surgical services, and women's health. Our culture is built on caring—for our patients and for our people. We believe that when we take exceptional care of our employees, they can provide exceptional care to our communities. That's why we offer: Competitive compensation Family-friendly benefits including Paid Parental Leave and On-Site Childcare Flexible scheduling Exclusive savings programs Career growth and advancement opportunities If you're looking for more than just a job—if you want a meaningful career where you can make a difference—Scotland Health Care System is the place for you. Join our team today!